Shipping & Delivery Policy
Last Updated: 27 may 2025
Welcome to Anoop Surgical, Kota — your trusted supplier of surgical instruments and medical equipment.
This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.
1. Order Processing Time
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- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
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- You will receive a confirmation email with order details once your order has been placed successfully.
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- If we experience a high volume of orders, processing may be delayed by a few days. We will notify you of any delays.
2. Shipping Methods & Delivery Time
We deliver across India using trusted courier and transport partners.
Shipping Method | Estimated Delivery Time |
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Standard Shipping | 3–7 business days |
Express Shipping (if available) | 1–3 business days |
Local Delivery (Kota only) | Same or next business day |
Note: Delivery times may vary depending on your location and courier services.
3. Shipping Charges
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- Shipping charges will be calculated and displayed at checkout.
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- For bulk or customized orders, shipping charges may vary based on size, weight, and delivery location.
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- Free shipping may be offered during promotional periods.
4. Tracking Information
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- Once your order has been shipped, you will receive a tracking number via SMS/email.
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- You can track the delivery status using the provided link.
5. Delivery Address
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- Please ensure the shipping address is accurate and complete.
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- Anoop Surgical is not responsible for delivery delays or losses due to incorrect/incomplete addresses provided by the customer.
6. Delayed or Failed Delivery
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- In case of delayed delivery due to unforeseen circumstances (e.g., natural calamities, strikes), we will inform you and make alternative arrangements.
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- If delivery fails due to customer unavailability, the courier may attempt redelivery. Extra charges may apply in such cases.
7. International Shipping
Currently, we do not ship outside India.
8. Need Help?
If you have any questions about your shipment or delivery, feel free to contact us:
📞 Customer Support: +918000353026
📧 Email: anoopsurgicalkota@gmail.com